Help
How can we help?
Short answers for getting BeatAtlas going, keeping your licence happy, and moving it when you need to.
- Getting startedInstall BeatAtlas, open a song and export your first markers.
- Installing BeatAtlasWhat Windows shows the first time you run the installer, and how to go on.
- Entering your licence keyWhere the key is, how to type it, and what "computers full" means.
- Activating without internetFor a show PC that never goes online: activate and check in with a file.
- Show PCs and freeze softwarePCs that reset themselves at every start (Deep Freeze, Reboot Restore and similar).
- Moving to a new computerFree a computer from the app or your account page, and the yearly move limit.
- The free demoWhat the demo can do, how long it lasts, and what happens at the end.
- What happens offlineBeatAtlas works without internet; it only needs to check in now and then.
- Finding a lost keyGet your key from your account page, or have it e-mailed again.
- UninstallingRemove BeatAtlas, and free the computer first if you are moving.
Still stuck? Contact us.